Our Divorce Mediation administration team consists of professionals who help us to better serve our 5000 clients in and around the Bucks County area.

Carol McShane


Ms. McShane joined the Alpha Center for Divorce Mediation in 2002. Carol originates from the Bucks County area. She attended Bucks County Community College, majoring in accounting. Prior to her career with Alpha Center, she worked in the insurance industry. Carol is responsible for maintaining financial and accounting services for the Alpha Center.

Darlene Pagán

Technology & Facilities Officer

Ms. Pagán joined the Alpha Resource Center, LLC in 2004. Prior to joining Alpha Resource Center, LLC Ms. Pagan held a variety of senior leadership and management positions in the technology, telecommunications, and health care industries. Ms. Pagan has over 30 years experience in various management positions focusing primarily on Operations, Accounts Receivable and Information Technology. She is a graduate of Delaware Valley College, and holds a Bachelor’s degree in Computer Information Systems Management.

Cheryl Roque

Scheduling Team Member

Ms. Roque joined the Alpha Center in 2013 as our client services coordinator. She holds an Associates Degree in Business Administration from Bucks County Community College. Cheryl has over 25 years’ experience as an administrative professional in the fields of legal, medical and utility construction, as well as having owned and operated her own local small businesses in interior decorating and medical transcription.

Claire Skidmore


Ms. Skidmore is a computer professional with more than 25 years of experience, who provides hardware, software and training services to business owners, home users and seniors. She has supported Alpha’s computer software and hardware needs since 1995. Claire encourages all computer users to have fun learning and to protect their investment with anti-virus software as well as data backups. Claire graduated with a Bachelor of Science degree in Mathematics from St. Lawrence University.

Beth Kaminski

Scheduling Team Member

Beth Kaminski joined the Alpha Center in mid- 2015 after a recent stint at a legal firm in Newtown. With solid client experience, she’s already part of our team. Beth lives in Doylestown, is married with three children. This fall, she saw her daughter off to college in New Hampshire.

Marlena Jacalone

Scheduling Team Member

Marlena Jacalone joined the Alpha Center in late 2015. Marlena’s background includes 2 years with a law firm in Jenkintown, 12 years as a medical transcriptionist and even running her own company. Her great organizational and interpersonal skills make her welcoming first contact for anyone calling the Alpha Center. In her spare time she enjoys yoga, running and hanging out with her three daughters and her husband.

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